Common

We build it, connect it, and run it.
You approve and go live.

Common is fully managed from day one. There is no software for your team to learn and nothing to set up on your side. Here is exactly what happens, from the first call to a system that runs on its own.

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From first call to live in about two to three weeks.

01

Free analysis

We start with a free thirty minute call. We look at how enquiries reach you today, where patients slip through, and what a fully managed system would recover for your clinic. No pitch, real numbers.

02

We learn your clinic

You tell us the essentials once. Your treatments, your opening hours, your tone of voice, the questions patients ask most, and how your calendar works. From there, the work is on us.

03

We build everything

We connect the channels your patients already use and build every conversation, reply and follow-up around your clinic. The assistant is trained on your treatments and your voice, so it sounds like your practice, not a generic bot. Consent and data handling are set up correctly from the start.

04

You review and approve

Before anything goes live, you see it working. You read the replies, check the tone, and tell us what to adjust. Nothing reaches a patient until you are happy with it.

05

Go live and stay optimised

The system goes live and starts answering, booking and following up around the clock. We keep monitoring it, refine what can be better, and send you a monthly report on what it recovered.

What runs for you, day and night.

Appointment reminder Hi Maria, this is a reminder for your visit tomorrow at 10:30 AM.
now
Booking confirmed Your appointment on Thursday at 3:00 PM is confirmed.
2m ago
Appointment reminder Hi Marco, don't forget your check-up today at 5:00 PM.
12m ago
Reschedule confirmed Your new appointment is set for Monday at 9:00 AM.
1h ago
EV
Elena V. No visit since April
Re-booked
MT
Marco T. Inactive — 3 months
Responded
CB
Chiara B. Lead — never booked
First visit scheduled
DP
Davide P. No visit since June
Re-booked
AR
AR Anna R.10:30 Confirmed
ML Marco L.11:15 Confirmed
GT Giulia T.14:00 Confirmed

Messages from WhatsApp, social DMs, live chat and email get answered in seconds. Calls your front desk misses are picked up too, handling questions, bookings and reschedules.

Automatic messages before every appointment, so fewer patients forget and fewer slots go empty.

Automatic requests for reviews right after a visit, while the experience is still fresh.

Gentle follow-ups for leads and quiet patients who went cold, without anyone on your team having to remember.

See your calendar and appointments in one place, with nothing technical for you to manage.

The setup, split honestly.

01 / 07

Connecting every channel

WhatsApp, Instagram DMs, website forms and phone enquiries all feed into one place. Nothing lands somewhere nobody is watching.

02 / 07

Building and training the assistant

We train it on your treatments, your prices and your way of speaking, so it answers like someone who actually works at your clinic.

03 / 07

Writing every reply, reminder and follow-up

Every message a patient receives is written and reviewed by us before it goes out. You never draft a thing.

04 / 07

Setting up consent and data handling

Consent, retention and patient data are configured correctly from day one, so the system is compliant before it sends its first message.

05 / 07

Calendar and scheduling

Depending on your setup, we sync directly with your calendar or gestionale, so you're not managing bookings twice.

06 / 07

Monitoring and improving the system

We watch how patients actually respond and refine the flows every month. The system gets better without you asking.

07 / 07

Monthly reporting

One clear report: what came in, what got booked, and what the system recovered that month.

01 / 03

A quick kickoff call

We start with a short call to understand your clinic. If anything else comes up along the way, we'll reach out, but we keep it lean.

02 / 03

Sharing the basics about your clinic

Your treatments, your hours, your tone of voice. Give us the starting point, we'll ask if we need more.

03 / 03

Approving everything before it goes live

You read the replies and tell us what to change. Nothing reaches a patient without your yes.

Compliance

Patient data, handled properly.

Every clinic runs on a compliant setup. Consent, GDPR, sensitive cases reaching a human, it's built in, not bolted on.

Human support

A person is always one step away.

Routine conversations are handled automatically. Anything sensitive or complex goes straight to your team, with full context. Always in your patients' language.

Ongoing care

We do not hand it over and leave.

Setup is the start, not the finish. We keep the system running, adjust it as your clinic changes, and report back every month.

See what a fully managed system would recover for your clinic.

A free thirty minute call. Real numbers, no pitch.

Get your free analysis