Common is not for everyone. It might be exactly right for you.

We work with businesses that receive enquiries on WhatsApp, Instagram, Messenger, email and phone, work by appointment or quote, and have leads valuable enough that a late reply means a lost customer. For example: professional firms, personal services, hospitality and events, real estate, home services, clinics and medical practices.

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The businesses that get the most out of Common.

The growing business

You have a steady customer base and new interest coming in every week. Your team is stretched. Some leads slip through. Common picks up the slack without adding pressure to the team.

The business running ads

You spend money on Google or Instagram ads. The clicks come in. Conversion feels lower than it should. Common works on the gap between the click and the booking.

The business with multiple locations

Keeping the customer experience consistent across teams and front desks is a daily challenge. Common standardizes the first response, follow-up, and review collection across every location.

The business with a strong social presence

You post regularly. People engage. But messages go unanswered, and only a small fraction of followers ever become customers. Common turns your social presence into an actual booking channel.

The solo or small-team business

You started your business to do the work you're good at, not to chase leads on your phone at nine in the evening. Common handles the part of the business that takes the most time and pays the least.

Best conditions

Common works especially well when:

You have worked with marketing agencies before and felt they focused too much on content and not enough on actual bookings.

Your business already gets new enquiries every week, even if you are losing some of them.

Your team does not have the capacity to respond instantly to every lead, especially outside business hours.

You have a clear set of services that can be priced and explained in a first conversation.

Your business runs on appointments or quotes. A booking or a quote request is the conversion you care about.

You want to grow without significantly increasing staff.

Not the right time

We will tell you honestly if this is not for you.

Your business is brand new and not yet receiving inbound interest. Common converts leads, it does not generate them from zero.

You are not yet ready to handle more booked appointments. Common helps fill your calendar, but your business has to deliver.

You want full manual control over every conversation. Common is built on consistency and speed and needs a degree of trust to work.

You want an overnight fix. The system needs time to be refined on your real conversations before it works at its best.

Your work needs a professional's judgment from the very first message. Some cases need a person in the loop from the start, and we will say so on the call.

Not sure which side of the line you are on? We will tell you honestly.

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